Visitor information and FAQ

We provide a full range of services on location, too. Here’s where you can find out more about our electronic visitor information system, what our Business Center offers, and what information our informationstand can provide you with. This section also familiarises you with the Internet access options available on our trade-fair premises.

Information booth

You’ve arrived and are still looking for suitable accommodation or the right restaurant to end the evening? Our informationstand in the Events Hall can help.

Barrier-free trade fair

There is also a “toilet for everyone” at the trade fair. This toilet is specially conceived for use by people with multiple handicaps. It is additionally equipped with a lifter and an emergency-call mechanism. This toilet is open during the regular opening hours of the current event on the trade fair’s campus.

WiFi/Internet

Free WLAN access

As a registered user, wireless Internet access is available for you free of charge throughout the entire campus during the trade fair.

Free WLAN on the trade fair’s campus

You will need a WLAN-capable device of your own with a Web browser function.

Please note the following details:

  • To use the free WLAN, you need a WLAN-capable device with the globally common WLAN Standard IEEE 802.11 n/ac..
  • When there are large numbers of simultaneous users, reception is not guaranteed at every location on the campus.
  • The bandwidth per device is maximally one Mbit/sec. However, depending on the momentary traffic in the hall, the bandwidth may be less than this maximum.
  • One user /device can go online with a mobile device for maximally 30 minutes.

Premium Wi-FI

If you need higher bandwidth, we recommend that you order our premium Wi-Fi for the highest online demands (without bandwidth restriction). A fee will be charged for this service. You may purchase it either online or in the Business Centre at Entrance West.

EC automats

Karlsruhe Trade Fair makes available for its visitors an EC automat directly on the fair’s campus. The automat is located in the Events Hall at the main entrance.

This automat dispenses cash without a fee for customers with accounts at Volksbank. This is also true for customers of savings banks in the city of Karlsruhe-Ettlingen, but not for customers of savings banks outside this district or customers of other banks.

Cloakroom and lockers

To make your stay at the trade fair even more convenient, you may choose to use the lockers and the cloakroom on the lower level of the trade fair. A fee of €2.00 will be charged for usage of the cloakroom service.

Lockers are available in the basement using a 1 euro deposit coin.

You will find digital lockers in the entrance area (main entrance) on the left-hand side.

You can reserve these in advance for your stay at live-locker.com.

There is a charge of 5 euros per day for their use.

Charging station for electric vehicles

Visitors to Karlsruhe Trade Fair Centre can use the charging stations for electric vehicles in car park P1 for free. A type 2 plug is required. Please note: Vehicular entrance to P1 is subject to a fee. Reservations are not possible.

Mobile charging station

The Karlsruhe Trade Fair Centre has a mobile charging station which is available for free use in the Business Center for our customers.

The charging station is lockable, suitable for all common smartphones and offers for up to six devices a charging option. Each loading chamber is equipped as follows:

  • 1 x Micro USB B and USB C charging cable / Android
  • 1 x certified iPhone 5/6/7 charging cable
  • 1 x lock with key

You can find all lost and found items at the lost and found office of the city of Rheinstetten or the city of Karlsruhe.

Lost and dropped off items are collected by our control room.

Phone: +49 721 3720 5222

If you do not find what you are looking for, please contact the Lost and found office of the city of Rheinstetten, Phone: + 49 7242 9514 350.

Or to the

Lost and Found Office of the City of Karlsruhe, Phone: + 49 721 133 3310.

Portrait Jürgen Pauli Sales Manager Commercial Vehicles S&G Automobil AG

S&G Automobil AG has been a founding member of NUFAM from the very beginning. As the world's oldest Mercedes-Benz partner, it is important to us to present the latest vehicles and innovations to our customers and interested parties as well as friends of the Mercedes-Benz Van and Daimler Trucks brand in an appreciative and cooperative manner. We look forward to meeting entrepreneurs, decision-makers and, above all, those who drive our vehicles on the roads of Europe: Our drivers! Conveying enthusiasm for services and the products is the goal of all the staff accompanying NUFAM 2023. We look forward to showing all guests the latest technical developments and welcoming them to our Drivers Inn.


Jürgen Pauli Sales Manager Commercial Vehicles S&G Automobil AG